In your case, I would rather contact us via LiveChat, and our beatifull support agents would assist you to find a correct document.

Sorry to hear about this situation. You can send us a letter to [email protected] with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

The player from Argentina had reported that their account at CryptoLeo Casino was abruptly closed and their balance nullified. Despite having reached out to customer support, they had received no explanation. The player had demanded a detailed statement and the return of their account balance, which was 6,500 at the time of closure.

The player's deposit did not arrive into his casino account for unknown reason. The complaint was closed as the player received her deposit, even thou after that she closed her account.

We rent all of our games from different providers, which means that you have the same chance to win with us as you have on any other gaming site.

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The player from Brazil is experiencing an issue with his deposit. Despite numerous attempts to contact the casino and provide evidence of the deposit, he has not received the money into his account. Player’s complaint has been resolved successfully.

The player from Germany is experiencing issues while accessing the website. The player later confirmed that the issue was resolved.

Сайт определит, что вы пытаетесь войти из России, pin up вдобавок самостоятельно перенаправит вас повсечастно текущее рабочее зеркало – искать зеркало самостоятельно, к счастью, не стоит только.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals.

The player from Switzerland had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The player had provided the necessary documents to the casino and had cooperated fully with the process.

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No long delays on withdrawal requests, that's mega! I only play at Pino and I'm completely satisfied!

The player from Switzerland had experienced an issue where her account was abruptly suspended after she had won 350 Euros, which impeded her from withdrawing her winnings. Despite her multiple attempts to reach out to the support team and having provided her bank details repeatedly, she hadn't received any effective assistance.